Aviation Operations & Cabin Crew

Aviation Operations & Cabin Crew

What’s it all about?

Stansted Airport is expanding rapidly resulting in a demand for skilled workers to work within a variety of roles specifically around flight operations, cabin crew, airside and landside operations, security, aircraft dispatch and air traffic control. This qualification will help you to gain a broad understanding of key airport operations and provide you with the skills and knowledge to be able to progress into a career within the aviation industry.

What will I do?

Our courses are delivered by a range of industry experts, who will provide you with an in-depth knowledge of the aviation industry and will equip you with the personal and practical skills needed to launch your career. Our strong links with employers means you will have opportunities to gain real life work experience and benefit from their vast expertise.

What can I do next?

You can progress to university or into employment in a range of roles across the airport including security officer, airline customer service agent, general operative airside, flight operations agent, cabin crew and many more. You could also pursue an exciting and sustainable career in air traffic control with further training. The opportunities are vast and progression to an Apprenticeship as a Ground Specialist followed by a Higher Apprenticeship as a Ground Operations Manager is another exciting pathway you may choose to follow.

Aviation Ground Specialist Apprenticeship

An aviation operations specialist could work in a number of aviation environments, such as a commercial airport, military base / aerodrome, heliport or other airfield. Specialist roles, all focused around the arrival, turnaround and departure of aircraft and maintaining an aviation operation, will include knowledge, skills and behaviours to complete complex aviation tasks and may include supervision of others to enable compliance with regulations through a safe, secure and effective aviation operation. These functions may include loading and unloading of aircraft, air traffic control (ATC), movement of aircraft and vehicles airside and the management of passengers both airside and landside. The functions all work as part of a combined team, within which communication with wider colleagues and other stakeholders is essential and the aviation operations specialist plays a key part of a coherent operation.

  • Apply Now
  • Level: 3

Team Leader/Supervisor Apprenticeship

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

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  • Level: 3

Airside Operator Apprenticeship

Airside operators are the ‘eyes and ears’ of the airfield team, and spend much of their working day or night out on the airfield patrolling, inspecting and then addressing situations to ensure that the flow of arriving and departing aircraft are on schedule. Although every airport is slightly different, the role covers a multitude of tasks including area inspections; patrolling the perimeter fence around the airport; monitoring bird activity and clearing wildlife using specialist vehicles and equipment; monitoring aircraft turnarounds and marshalling. The airside operator works in a high risk, safety critical environment requiring excellent communication, prioritising, effective decision making, problem solving and technical skills. The role requires a keen sense of situational awareness and the need to work safely to minimise incidents and accidents. This qualification is supported by the Civil Aviation Authority.

  • Airside Operator Apprenticeship
  • Level: 2

Aviation Environment

Stansted Airport is expanding rapidly resulting in a demand for skilled workers to work within a variety of roles specifically around flight operations, airside and landside operations. This qualification will help you to gain an understanding of key airport operations and provide you with the skills and knowledge to be able to progress into a career within the aviation industry. You will also gain an appreciation of the terminology used within the industry as well as check in and dispatch procedures.

  • Aviation Environment
  • Level: 2

Aviation Ground Operative Apprenticeship

An aviation ground operative could work in a number of environments, such as a commercial airport, military base / aerodrome, heliport or other airfield. With five key specialist functions, all working in conjunction with each other, aviation ground operators form the teams above and below wing to ensure the efficient and effective arrival, turnaround and departure of aircraft. At the heart of the role safety, security and compliance with aviation regulations focus each operator’s day to day duties. Effective communication and team work ensure that passenger services, air traffic control (ATC) and those moving, loading, unloading and servicing a range of aircraft achieve the objectives of their organisation in this diverse field.

  • Apply Now
  • Level: 2

Aviation Operations (Inc. Cabin Crew Pathway)

Stansted Airport is expanding rapidly resulting in a demand for skilled workers to work within a variety of roles specifically around flight operations, airside and landside operations. This qualification will help you to gain an understanding of key airport operations and provide you with the skills and knowledge to be able to progress into a career within the aviation industry. You will also gain an appreciation of the terminology used within the industry as well as checkin and dispatch procedures.

  • Aviation Operations (Inc. Cabin Crew Pathway)
  • Level: 3

Aviation Operations Manager Apprenticeship

An aviation operations manager has accountability for compliance, safety and security within their area, must effectively plan and manage the use of resources and ensure compliance with processes and procedures. They may manage an aviation operation in a variety of contexts, such as a commercial airport, military base / aerodrome, heliport or other airfield. Specialist roles, all focussed around the management of aircraft arrival, turnaround and departure, as well as the environment and facilities, require knowledge, skills and behaviours to complete complex aviation tasks and management of others to enable compliance with regulations through a safe, secure and effective aviation operation. Effective communication and decision making across all levels of the organisation and with stakeholders across the aviation operation are essential.

  • Apply Now
  • Level: 4

Cabin Crew

Stansted Airport flies to 190+ destinations and serves over £25million passengers per year and is expanding rapidly resulting in a demand for skilled cabin crew. This qualification will help you to gain an understanding of the role of cabin crew and provide you with the practical and technical skills to be able to progress into a career with a top airline. You will gain an appreciation of the terminology used within the industry as well as an understanding of the essential behaviours expected of future employees.

  • Cabin Crew
  • Level: 3

Work Transition – Aviation Industry

This programme is specifically designed to help you transition into the workplace at Stansted Airport and will help you to gain an understanding of key airport operations and provide you with the skills and knowledge to be able to progress into a career within the aviation industry. You will also gain an appreciation of the terminology used within the industry as well as check in and dispatch procedures. This is a fantastic opportunity to get your foot in the door with a highly reputable employer.

  • Work Transition – Aviation Industry
  • Level: 3

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