Aviation Operations (Inc. Cabin Crew Pathway)

  • Aviation Operations (Inc. Cabin Crew Pathway)
  • Level: 3
  • Study Mode: Full-time
  • Start Date: September 2023

Entry Requirements:

5 GCSEs at grades 4-9 (previously A-C). Interview and reference.

What's it all about?:

Stansted Airport is expanding rapidly resulting in a demand for skilled workers to work within a variety of roles specifically around flight operations, airside and landside operations. This qualification will help you to gain an understanding of key airport operations and provide you with the skills and knowledge to be able to progress into a career within the aviation industry. You will also gain an appreciation of the terminology used within the industry as well as checkin and dispatch procedures.

How long is the course?:

2 years – minimum 3 days a week

How much does it cost?:

Free to those aged 16-18

There is a range of financial support that you may be entitled to, including: Learner Support funds, grants and bursaries and employer support.

Additional course costs of approx. £100 a year will apply. This will cover the cost of educational visits, textbooks, guest speakers etc.

What will I do?:

The course consists of 4 Mandatory Units and up to 14 Optional Units. These include:

  • The UK Aviation Industry
  • Health & Safety in the Aviation Industry
  • Security in the Aviation Industry
  • Customer service in Aviation
  • Team Leadership
  • Passenger Terminal Management
  • Flight Operations
  • Aircraft Dispatch

You have the option to follow a specially designed Cabin Crew pathway which in addition to the above will involve learning how to co-ordinate a safe flight, preparing the cabin, demonstrating safety procedures and learning how to deal with emergencies. The Cabin Crew element of this course is completed in Year 2 of the programme.

Engagement with Employers is a mandatory element of this qualification. A minimum of 30 hours work experience is required as part of this programme

Assessment methods include a combination of examinations and written assignments.

What can I do next?:

You can progress to University or into employment in a range of roles across the airport including Security Officer, Airline Customer Service Agent, General Operative airside, Flight Operations Agent, Cabin Crew and many more. You can also progress to an apprenticeship as a ground specialist followed by a higher apprenticeship as a Ground Operations Manager.


This qualification is the first stepping stone towards a number of exciting and sustainable careers within the aviation industry and many other businesses.   Example job roles include airport information assistant, airline customer service agent, flight operations, cabin crew, aircraft ramp handler, security officer, terminal operations agent. Further study and experience can lead you to becoming an Air Traffic Controller, Security Manager, Ground Operations Manager, crew operations co-ordinator and more.

Proud to work with:

We currently work closely with a number of companies to ensure learners are developing the skills they require to successfully progress into work with a reputable business. Watch out for guest speakers, behind the scenes tours, work experience and apprenticeship opportunities with top companies such as Flightworx, Universal Aviation, Manchester Airport Group, Essex Police, Harrods Aviation, Ryanair, Inflite and many more.

Additional Info:

Additional course costs of approx. £100 a year will apply. This will cover the cost of educational visits, textbooks, guest speakers etc.

How to Apply:

Call 01279 868100 and chat with one our friendly Admissions team or ask us a question


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