Team Leader/Supervisor Apprenticeship

  • Apply Now
  • Apprenticeship
  • Level: 3
  • Start Date: Various
  • Study Mode: Full-time

Entry Requirements:

5 GCSEs at grades 4-9 (previously A*-C)
You will ideally have worked in an operational role within the industry.

You must have an employer before you begin this course.


What's it all about?:

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

What will I do?:

You will be required to demonstrate your knowledge, skills and behaviours across 10 key areas. These include:

  • Leading People
  • Managing People
  • Building Relationships
  • Communication
  • Operational Management
  • Project Management
  • Finance
  • Awareness of self
  • Management of self
  • Decision Making

An End Point Assessment will test the entire Standard, and will comprise of: Knowledge test, Competency based Interview, Assessment of portfolio of evidence and a professional discussion.

This qualification is graded Pass/Merit/Distinction/Fail

What can I do next?:

On completion, you may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression. You could also progress to higher level management roles and be working as a Deputy Manager, Operations Manager, Client Relationship Manager, Hospiatlity Manager, Technical Manager, Asset Manager and many more.


Stansted Airport and its business partners offer many exciting career opportunities and this qualification will enable you to progress into a first line management role within a number of different sectors. You could work as a Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, or Shift Manager within a range of organisations.

Companies we work with:

We currently work closely with a number of highly reputable companies to ensure learners are developing the skills they require to have a successful career. These include Flightworx, MAG, Novotel, Hilton, Swissport and many more.

Additional Info:

Apprenticeship Standards are assessed through independent end point assessors. Your role as an apprentice may vary depending on your employer. Learners that have not yet achieved a minimum of grade 4 or C in GCSE English or Maths will be required to complete a Level 2 functional skill qualification prior to taking the end point assessment.

On completion, apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.

Got a job?:

You must have a job to do an apprenticeship. If you already have a job you may be able to do an apprenticeship with your current employer.

if you don't yet have a job please check out our apprenticeship job vacancies.

An apprenticeship comprises two parts:

  • Typically 20% study element (at Harlow College or Stansted Airport College).
  • 80% work based element with an employer. It is your responsibility to find an employer.

How to Apply:

Call 01279 868100 and chat with one our friendly Admissions team or ask us a question 

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